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DELIVERY

All orders placed monday to friday before 1:00 pm cet will be shipped from our warehouse the same day.

During sale periods it may take up to 48 hours for shipments to be dispatched.


Please note that we do not deliver to p.o. boxes.


Delivery time and cost:

Denmark:

Home delivery 40 DKK - business 40 DKK - parcel shop 25 DKK

Free shipping on orders above 1200 DKK

Delivered with Postnord or GLS

Delivery time: 1-3 working days


Pick up at a Designers Remix store - 0 DKK

Delivery time: 1-3 working days


Norway:

Delivery 100 NOK

Free shipping on orders above 1500 NOK

Delivered with GLS

Delivery time: 2-5 working days


Sweden:

Standard 50 SEK - express 100 SEK

Free shipping on orders above 1500 SEK

Delivered with UPS

Delivery time: 1-3 working days


UK:

Standard 10 GBP - express 20 GBP

Free shipping on orders above 150 GBP

Delivered with UPS

Delivery time: 1-5 working days


EU:

Standard 10 EUR - express 20 EUR

Free shipping on orders above 200 EUR

Delivered with UPS

Delivery time: 1-5 working days


US:

Standard 15 USD - express 25 USD

Free shipping on orders above 200 USD

Delivered with UPS

Delivery time: 1-5 working days


Internationalt:

Standard 15 EUR - express 25 EUR

Free shipping on orders above 200 EUR

Delivered with UPS

Delivery time: 1-5 working days


Free shipping:

From time to time Designers Remix runs free shipping promotions. To be notified by email, simply

sign up to our newsletter. Please note you can sign off at any time desired.


Track & trace:

To ensure your parcel while in transit, each order is shipped with a tracking number for your convenience.


RETURN

For customers within the EU returns are free of charge. Please contact our customer care and they will provide

you with a return label. If you live outside eu, shipping returns is on your own expense.


Phone: 0045 33 188 888


Making a return couldn’t be easier. Just follow these steps:


Please fill out the return form, which is included in your parcel. Enclose the return form, together with the items you

wish to return. We recommend that you send your items in the original packaging. Please note that returns will only

be accepted if labels are fully intact and the items are in perfect condition.


Your money will be returned to your account once we have received and checked your return package.


Please send your package to the following address:

Designers Remix eshop

C/o steamline a/s

Profilvej 4

Dk-6000 kolding


you are also welcome to return your item(s) in one of our two flagship stores in Copenhagen or Aarhus.


Please remember to bring the return form.


Before sending or delivering your package, please read the text below:


Receiving a refund:

Your refund will be credited to the original purchaser’s credit card. The refund will exclude shipping costs

with the exception of faulty items. Please allow up to 10 working days for the refund to be credited to your account.

The amount of time this takes will depend on which bank or card issuer you have. Late returns may be accepted at

the discretion of designers remix.


Terms of refund:

Items not on sale must be returned within 30 days of receiving your order.


Items on sale must be returned within 14 days of receiving your order.


Beauty and wellness products must be returned with intact packaging and in its sealing.


Underwear and swimwear must be kept in its sealed packaging.


You are responsible for the shipping of returned items back to designers remix. Items lost in transit will not be compensated

for. We advise you to always ship the parcel along with a tracking number.


Guarantee:

Items are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 12 month

of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty

Faulty items will be exchanged to the same type of product in the same size, subject to availability.