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Terms & Privacy Policy

GENERAL TERMS AND CONDITION

These terms apply to all users of the domains designersremix.com and littleremix.com and their sub-domains (henceforth: the site).  The Terms and Conditions will be valid for all your future transactions with Designers Remix A/S (henceforth: Designers Remix; may be referred to as ’us’) and visits to the site.

Designers Remix reserves the right to revise these terms and conditions. The date of the latest update is found in the final section of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.

PRIVACY POLICY

We at Designers Remix know that you care how personal data about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This document describes our privacy policy in relation to processing of personal data about customers and other users of our web shop and digital services, including subscribers to our newsletters. For the sake of clarity, please note that this privacy policy does not apply to processing of personal data about employees, consultants, vendors or service providers. The privacy policy may be updated from time to time, and we recommend that you check this page regularly to stay up to date on any changes we have made. This privacy policy supplements but does not replace other policies and terms that applies to any specific service made available by Designers Remix.

WHO ARE WE?

Designers Remix A/S is part of the Danish fashion group IC Group A/S. Designers Remix' contact information is:

Designers Remix A/S
Pilestraede 10, 1st floor
1112 Copenhagen K
Denmark

Phone   0045 33 18 88 88

www.designersremix.com

CVR.no.: 30 59 15 34

HOW TO CONTACT US?

For questions regarding this privacy policy or your rights as a data subject, we kindly ask you to contact our customer care team by e-mail on info@designersremix.com or by using one of the contact options provided in the help page at www.designersremix.com/contact.

WHAT INFORMATION DO WE COLLECT?

We may collect the following categories of personal data about you:

  • Your basic information, that is e.g. your name, address, email address, telephone number, age, other demographics, and preferences.

  • Information about your interaction with us, e.g. what products you buy online or in-store, payment information, returns, consumer service contacts, survey information, participation in contests or event etc.

  • Information about you obtained from social networks etc., e.g. comments or behavior, that we cooperate with.

  • Information about your digital activities, such as browsing history, newsletter activity and physical presence, through cookies, pixel tags and similar technologies such as beacons and WiFi access points, including IP-addresses and MAC-addresses.

  • Further, information about you obtained via different technologies and/or from different sources can be combined, e.g. if you register with a personal user login, we may link existing information on your purchase history to your profile.

    HOW DO WE USE YOUR PERSONAL INFORMATION?

    The information about you may be used for the following purposes:

  • Processing of orders, claims, and returns

  • Provision of the various functions and services on the website

  • Providing newsletters, other communications and services requested by you

  • Consumer analysis and segmentation

  • Marketing of goods and services

  • Tailoring the content of newsletters, other communications, and other media, e.g. websites and apps

  • Providing customer support and communication

  • Evaluating and developing our products and services

  • The processing of your personal data will in some cases be necessary to conclude or perform a contract with you, e.g. to complete order in our web shop. The processing may also be necessary to comply with a request from you, e.g. to send you newsletters or to provide you with information that is tailored to your interests. In addition, the processing of your personal data may also be based on our legitimate interests to make us wiser about our consumers and to develop and evaluate our products and services as well as conducting statistics and analyses.

    COMMUNICATIONS AND MARKETING

    If you give consent, we will send you marketing communications by email and other technologies. You may always opt out of receiving such emails, e.g. via an un-subscription link in the communication or object to the processing of your personal data for direct marketing purposes.

    HOW DO WE SHARE YOUR PERSONAL INFORMATION?

    We may share your personal data with third party providers such as credit card companies and shipping companies in order to complete your orders and carry out shipment. For the sole purpose of supporting our business, third party processors may process your information, but only to the extent necessary for us to conduct our business. We have procedures to ensure that these third-party processors value your privacy. We may also share your personal information with third parties that assist us with marketing towards you, for example social networks. We will always ensure that such third parties only use the personal information to promote our goods and services in accordance with our instructions. We may use and disclose personal information to parties connected with the proposed or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of our business or assets, for the purposes of evaluating and/or performing the proposed transaction. Our successors or assignees may use and disclose your personal information for similar purposes as those described in this privacy policy. We do not sell, share, or transfer your personal information to any third parties except as described in this privacy policy.

    WHEN DO WE DELETE YOUR PERSONAL INFORMATION?

    The retention of your personal data depends on the purpose of the processing. First of all, we will retain your personal data for as long as we are legally required to do so. For example, we are obliged to retain information relating to sales for a certain time period in order to comply with applicable bookkeeping regulation. Personal data, which is not subject to a legal obligation will be retained for 24 months.

    INTERNATIONAL TRANSFERS

    We may transfer your personal data to countries outside the EU/EEA, including group companies. When we do this, it will either be to a country that is deemed by the authorities to provide an adequate level of protection, or subject to a written data processor agreement containing obligations for the disclosing and receiving party. The agreement will be based on the "Standard Contractual Clauses" approved by the European Commission or similar.

    COOKIE POLICY

    We will collect information, including personal data, about you by cookie technology. This notice describes our cookie policy in relation to your use of designersremix.com (the 'Website'). When you use the Website, you consent to our collection of information by cookie technologies as described in this cookie policy. To the extent personal data is collected by cookie technologies, our Privacy Policy also applies. A cookie is a small data file placed on your computer's hard drive containing information about which parts of our website you have visited. The term 'cookies' may also cover other technologies. Cookies are reliable files and they cannot execute program code, transmit virus or be used to collect information about what you otherwise may use your computer for.

    WHAT COOKIES DO WE USE?

    We primarily use cookies for the following purposes: web statistics, sales and advertising, user experience and functionality. We use the functional cookies to ensure that our online store is functioning as intended, which among other things includes that you are able to add items to your shopping cart, place an order etc.To collect web statistics, we cooperate with web statistic service providers. Cookies from these providers among other things allow us to see which pages are visited, where the traffic comes from etc. We use the information to measure and improve the user experience on our website and to follow up on sales and ad campaigns. Additionally, we use partners that help us to keep track of user activities, profitability of online marketing and to deliver targeted online ads when you visit other websites. These services may use third part cookies provided by our partners.

    We cooperate with and use cookies from the following service providers on the Website:

  • Google (Google Analytics for web statistics and Google Adwords for sales optimization)

  • Facebook (for web statistics and sales optimization)

  • YOUR RIGHTS AS A DATA SUBJECT

    At any time, you are entitled to recall any consent(s) you may have given with respect to our use of your personal data. Furthermore, you have the right to access your personal data and to obtain information about how we process it. You may also modify the personal data if it is incorrect, and you may ask us to limit or cease the processing of your personal data or to delete it as well as object to the processing of your personal data, including processing for the purpose of direct marketing and profiling related to such direct marketing. You may also ask us to disclose the personal data in a machine-readable format. To modify your membership subscriptions or to completely opt-out of your membership and/or from receiving marketing communications, please let us know by modifying your preferences in the relevant section of the pertinent website or click on the link in all of our newsletters to opt-out of that particular service. Due to e-mail production schedules, you may still receive any e-mails that are already in production. You may at all times object to the processing of your personal data for direct marketing purposes. Our contact information is stated above in the "How to Contact Us" section. You may also file a complaint with a competent data protection authority.

    HOW DO WE PROTECT YOUR INFORMATION?

    We care about the protection of your personal data and will apply industry standard security measures to ensure adequate protection of your data.

    OTHER WEBSITES

    Our websites etc. may contain links to other websites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

    ANY QUESTIONS?

    We are always happy to hear from you and welcome any questions, comments, and concerns about privacy. Please visit our contact page or write to us at the contact information mentioned above.

    SECURITY

    Designers Remix use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. Designers Remix Online Store uses the Thawte SSL Certificates, which secures communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the Thawte icon at checkout. For security reasons, we do not store any payment information in our database.

    DISCLAIMER

    Designers Remix does not guarantee that all items included in the Designers Remix online store are in stock at the time of your order. In the event that an item is unavailable, Designers Remix will contact you shortly by phone or by e-mail. Designers Remix cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. Designers Remix may, at any time, amend the content of the site. Although Designers Remix strives to display the correct texts, images and pricing on the website, errors may occur. If you have been charged the wrong amount in the Online Store, Designers Remix will give you the option of placing a new order with the correct price or canceling your order. Designers Remix, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Part of the services mediated through the site are maintained by outside organizations. In situations where Designers Remix acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Designers Remix cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. Designers Remix cannot guarantee problem-free, uninterrupted, and secure access to the site.

    COPYRIGHT PERMISSION NOTICE

    Copyright in the documents provided in this site (including, without limitation, the trade marks of Designers Remix, logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to Designers Remix and it’s affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Designers Remix. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

    For press inquiries, please view our contact page here.

    LINKS

    The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

    COLORS

    We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.

    VIOLATION OF RULES

    Designers Remix reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site.

    Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

    FORCE MAJEURE

    In case of Force Majeure, Designers Remix’s obligations will be suspended. The contract between you and Designers Remix can, in such cases, be partially or fully terminated by yourself or by Designers Remix. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.

    Under such circumstances, Designers Remix will attempt  to resolve all issues in a timely manner.

    GOVERNING LAW

    These terms of use are complied  in accordance with Danish law and the Danish courts will have exclusive jurisdiction for any dispute under this agreement.

    The laws of your country may differ from Denmark and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website